Suddenly can’t open CODAP docs

CODAP Forums CODAP Help Forum Suddenly can’t open CODAP docs

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #6309 Score: 0
    Andee Rubin
    Participant
    4 pts

    I have some CODAP docs on Google Drive and suddenly when I try to open them it says “authorization necessary to open file – do you want to proceed with authorization?”  And if I click “yes,” nothing happens.  I was able to open these documents just a few days ago.

    #6310
    Andee Rubin
    Participant
    4 pts

    More info – these files are on Google Drive and are not owned by me, but are shared with me.  Could that be a problem?  It didn’t used to be..

    #6311
    Andee Rubin
    Participant
    4 pts

    I wasn’t logged in to Google Drive, according to CODAP – although I WAS logged in to Google Drive enough to access all of the files.  Could you clarify the relationship of CODAP and Google Drive?

    #6314
    Bill Finzer
    Keymaster

    Hi Andee,

    There has been a change to CODAP’s relationship to Google Drive as of yesterday. Thanks for the alert that things have changed in normal usage. We’re investigating how.

    #6315
    Bill Finzer
    Keymaster

    Hi again,

    We think that once you have logged into Google Drive in CODAP things will go back to the way they have always been. It’s the transition to a new Google Drive API that has caused this.

    Note: You can log in to Google Drive in CODAP by choosing OPEN and then clicking on the Google Drive option. If you’re not already logged in, that’s where you’ll see the login button.

    Hope this helps and let us know of any further problems,

    Bill

    #6316
    Kathy Shafer
    Participant

    Hi guys,  I have been having this problem all week. My students are not able to open the links to the files I have been sharing. I don’t think that should be dependent on the browser they are using. Also, I am working from within the Drive account I have use for many years. I understand it is probably a chrome thing but very frustrating as I was teaching stats this past week. Also, it does not appear that the files are autosaving. Kathy

     

     

    #6317

    I am also experiencing the same thing with files in a CODAP folder on my Google Drive. CODAP recognizes the folder, but it does not recognize any of the .codap files in the folder.

    Dave

    #6318
    Kathy Shafer
    Participant

    Oh, a bit more, I don’t think it should matter what Drive account students are in when opening the shared link. My guess is that the issue is on my end. I hate that the API in Google Chrome is causing this issue as we LOVE CODAP.

    #6319
    Bill Finzer
    Keymaster

    Hi folks,

    Just to be clear, the bottom line is that you need to:

    • From within CODAP choose Open from the “three strips” menu in the upper left corner.
    • Choose Google Drive.
    • Login to your Google account.

    This is a one-time thing. After having logged via CODAP you will be able to open CODAP documents from Google Drive by double-clicking.

    Note, this has nothing to do with shared CODAP documents since those are stored separately from Google Drive.

    Hope this helps,

    Bill

    #6329
    Andee Rubin
    Participant
    4 pts

    I seem to keep running into these problems on and off – it’s hard to diagnose when they occur.  But one thing you COULD change – there is a typo in the CODAP error message – it ways “unabled to upload file.”  Since, unfortunately, I’ve seen this message multiple times, I’ve noticed the typo…

    #6330
    Bill Finzer
    Keymaster

    Hi Andee,

    I’m sorry that you still have occasional problems with saving to and opening from Google Drive. If you get a better sense of when the problem occurs, please let us know and we’ll try to reproduce and fix it.

    And thanks for the typo tip!

    Bill

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